Introduction to Small Group Facilitation Skills

INSTRUCTOR Colleen Franklin Sabourin
LENGTH OF COURSE 2 full days
TIME / DATE 8:30am - 4:00pm / March 8, 9, 2012
PRICE $850.00 + HST
LOCATION Holiday Inn & Suites
101 Kanata Avenue, Ottawa
DESCRIPTION

This highly interactive workshop will provide participants with the basic knowledge and techniques necessary to facilitate small groups.

PROGRAM CONTENT What is facilitation?
  • Facilitation Is - Is Not
  • Process vs Content Leadership
  • Identifying  “your” facilitation style
Overview of Group Dynamics
  • Stages of group development
  • Implications for facilitation
Pre Event Planning - Getting Ready
  • Planning the Event
  • Establishing Client Expectation
  • Identifying Participant Objectives
  • Planning the Environment
  • Engaging  Participants Before the Event
During the Event
  • Opening the Event
  • Facilitation Skills
    • delivering clear instructions
    • questioning
    • gathering responses
    • documenting responses
    • keeping a range of participants productive
    • focusing on outcomes and reaching agreement
  • Closing the Event
    • reviewing objectives for completion
    • planning next steps
    • identifying follow up communication plans
    • evaluating the event
During the Workshop You Will:
  • Practice and receive feedback from an experienced facilitator and learning peers
  • Practice skills in a safe environment
  • Develop your own facilitation practice guide with templates, worksheets and list of resources for use after the workshop
WHAT YOU WILL LEARN
  • How to apply the core values, principles and behaviours of facilitation
  • How to ask the right questions before and during the event
  • How to apply key facilitation techniques and processes
  • How to open, manage and close results oriented meetings and discussions
  • How to facilitate difficult situations and resolve problem meeting behaviour
WHO SHOULD ATTEND Anyone interested in developing skills and techniques to lead meetings and business discussion:
  1. team leaders and managers at any level who run meetings
  2. project managers
  3. internal consultants and human resource specialists
  4. business analysts

Download this course description as a printable PDF.

To pay by cheque or to request an invoice, please print and complete the following Registration Form.

Please read and understand the Cancellation Policy before confirming your attendance.

   
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